Outstanding service | Competitive pricing | Industry expertise

Frequently Asked Q's

Why SC?

Discover a curated selection of premium alternative perfumes that offer the sophistication and allure of luxury brands without the high price tag. When you shop with us, you enjoy:

  • High-Quality Fragrances: Our perfumes are crafted with premium, ethically sourced ingredients, ensuring long-lasting and captivating scents.
  • Affordable Luxury: Experience the elegance of high-end fragrances at a fraction of the cost, making luxury accessible to everyone.
  • Eco-Friendly Practices: We prioritize sustainability with eco-friendly packaging and cruelty-free products.
  • Exceptional Customer Service: Our dedicated team is here to provide a seamless shopping experience, from easy navigation to prompt delivery and attentive support.
  • Exclusive Selection: Enjoy a unique range of scents inspired by iconic luxury brands, available only through our online store.

Elevate your fragrance collection with confidence, knowing you’re choosing quality, affordability, and ethical practices. Shop with us today and indulge in the world of affordable luxury.

Delivery

Free U.K Standard Delivery: Enjoy free standard delivery within 2-5 working days on all orders.

UK Deliveries: Handled by Royal Mail, Monday to Friday. Please note, delivery times may be longer for rural areas or during severe weather conditions..

International Deliveries: Unfortunately we deliver to UK only at the moment.

Undelivered Items:

  • If an item does not arrive within 14 working days of dispatch, we can offer a refund or redelivery.
  • Couriers consider items lost after this period, so delivery may still occur within this timeframe.
  • To process a refund or redelivery, you'll need to contact us via email.
  • Report undelivered items in writing or via email within 14 days of dispatch. Issues reported outside this period are not eligible for refund or replacement.

Order Exchanges:

  • To exchange an order, notify us via email within 14 days. There is a £5 handling fee for redelivery.

Returns

Returns:

  • Products can be returned within 14 days for a refund or exchange.
  • We accept lightly tested products (1-2 sprays), but used bottles beyond this or outside our 14-day policy will be returned to you.
  • Bundle sets must be returned in full for a refund; otherwise, an exchange will be offered.
  • Customers are responsible for return postage unless the items are faulty.

Contact: For more information, please reach out to our Customer Services Team at Info@scentclub.co.uk or click here

Contact Us

We're here to help and answer any questions you may have. Click here to find out how to contact us.